Privacy policy

Last Updated: 01.04.2026

SSO Organics Private Limited, operating under the brand Saka Organics (“Company”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect the information you provide when using our website https://sakaorganics.com (“Site”).

This Privacy Policy is prepared in accordance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, to the extent applicable.

By accessing or using the Site, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect certain personal information when you interact with our Site, including when you place an order, contact us, subscribe to updates, or participate in promotions.

The types of information we may collect include:

Contact Information

  • Name

  • Email address

  • Phone number

  • Shipping or billing address

Order and Transaction Information

  • Purchase history

  • Order details

  • Payment confirmation details

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (such as pages visited and time spent on the Site)

Payments made on the Site are processed through secure third-party payment gateways. The Company does not collect or store full credit card or debit card information.

You may browse most areas of the Site without providing personal information.

How We Use Your Information

We use the information collected for purposes including:

  • Processing and fulfilling orders

  • Providing customer support

  • Managing user accounts

  • Improving website functionality and user experience

  • Sending updates, newsletters, or promotional communications (you may unsubscribe at any time)

  • Conducting internal business analysis and market research

  • Complying with legal and regulatory requirements

We only collect and retain personal information that is necessary for these purposes.

Sharing of Information

We do not sell, rent, or trade your personal information.

However, we may share limited information with trusted third parties in the following situations:

Service Providers

We may share information with third-party vendors who help us operate our business, such as:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting services

  • Marketing or analytics tools

These service providers are permitted to use the information only for the purposes of performing services on our behalf.

Legal Requirements

We may disclose personal information if required to do so under applicable law or if requested by government authorities for purposes such as investigation, prevention of fraud, or compliance with legal obligations.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of business assets, your information may be transferred as part of the business transaction.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal information against unauthorized access, misuse, or disclosure.

However, no system of data transmission or storage can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance user experience, analyze website performance, and improve our services.

Cookies are small data files stored on your device that allow the Site to remember preferences and recognize returning users.

You may disable cookies through your browser settings, although some features of the Site may not function properly without them.

External Links

The Site may contain links to third-party websites. These websites operate independently and have their own privacy policies. We are not responsible for the privacy practices or content of such external sites.

User Choices and Access to Information

You may choose not to provide certain personal information; however, doing so may limit your ability to access certain features of the Site.

You may also opt out of promotional emails at any time by using the unsubscribe link included in our communications.

If you wish to update or correct your personal information, you may contact us using the details below.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required under applicable law.

Grievance Officer

In accordance with the Information Technology Act, 2000 and applicable rules, the designated Grievance Officer for matters related to personal information is:

Name: Seethala Karipineni
Email: support@sakaorganics.com

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with the revised date.

Your continued use of the Site after any updates constitutes acceptance of the revised Privacy Policy.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.